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Insights & Updates

Tutorials, best practices, and the latest news from the PulseVoice team.

Featured Article
Industry InsightsDec 28, 20258 min read

The Future of Voice AI: Beyond Simple Automation

How emotional intelligence and context-awareness are transforming automated customer conversations into meaningful interactions.

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Tutorials5 min read

Getting Started with Event-Triggered Calls

A step-by-step guide to setting up your first automated voice agent and triggering calls from your application.

Dec 20, 2025
Best Practices6 min read

Best Practices for Designing Voice Agent Prompts

Learn how to craft effective prompts that make your voice agents sound natural and achieve better outcomes.

Dec 15, 2025
Product7 min read

Understanding Call Outcomes and Analytics

Dive deep into call analytics, outcome tracking, and how to use data to improve your voice automation strategy.

Dec 10, 2025
Tutorials4 min read

Webhooks: Real-Time Integration Made Simple

How to use webhooks to integrate call outcomes with your existing systems and workflows.

Dec 5, 2025
Engineering10 min read

Building Empathetic AI: The Science Behind Tone Adaptation

Exploring how our emotion engine analyzes and adapts to customer sentiment in real-time.

Nov 28, 2025
Case Studies5 min read

Case Study: How TechCorp Reduced Support Costs by 40%

A detailed look at how one company transformed their customer support with voice automation.

Nov 20, 2025

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